Delete your Quitmo account and data
From inside the app (recommended)
- Open Quitmo and go to More → Settings in the bottom bar.
- Under Privacy and data, tap Delete my account.
- Optionally tick Also delete my data on this phone, then tap Delete account.
- Pick your Google account once more to confirm. Deletion happens immediately.
If you never signed in with Google, there is no cloud data; delete the data on your phone with Delete data on this phone or by uninstalling the app.
If you can't use the app
Email privacy@kariha.net with the subject "Quitmo account deletion" from the address you signed in with. After verifying it's you, we delete your account and cloud data within 30 days and let you know.
What is deleted
- All journey data in your cloud backup: your profile, slip, craving, mood and diary entries, goals, past attempts and consent records.
- Your Quitmo account (your Firebase ID and the Google account details linked to it).
- Your forum account: nick, profile picture, "about me", showcase, reactions, blocks and notification token. Your forum messages remain as "Deleted member", with no link to you; to have a message removed completely, write to privacy@kariha.net.
- If you choose, all Quitmo data and settings on your phone.
What is kept, and for how long
- Purchase records (Google Play): as long as tax and commercial law require (up to 10 years). They contain no journey data.
- Crash reports are kept up to 90 days and usage analytics (if you allowed it) up to 2 months, then deleted automatically; they are not linked to your account.
- Copies in the provider's technical backups are deleted within 30 days.
Deleting your account does not cancel a Premium subscription. Cancel it in Google Play → Profile → Payments & subscriptions → Subscriptions so you aren't charged again.